Terms of Service & Disclaimer

Welcome to Creating Quiet.

These Terms of Use and Disclaimer apply to our website at https://creatingquiet.com, our Ambassador App at https://ambassador.creatingquiet.com, our Audio App at https://audio.creatingquiet.com, and the content, resources, products, and services we provide through these platforms.

By accessing or using our platforms, you agree to these terms. If you do not agree, please discontinue using the relevant service.

Certain products or services may have additional terms, including our ambassador programme rules, product purchase conditions, and privacy information. Where applicable, those additional terms should be read alongside this document.

Nothing in these terms is intended to remove or restrict any rights you have under applicable law.

1. Our Purpose

Creating Quiet exists to help people find greater clarity, calm, and understanding in their everyday lives.

Through our website and apps, we provide educational articles, mental-wellness resources, digital guides, ebooks, practical exercises, audio summaries, and tools designed to support personal reflection and development.

Our aim is to make thoughtful information and practical techniques accessible in a calm, supportive, and approachable way.

Our platforms are educational resources. They are not designed to provide individualised medical care, psychological treatment, financial advice, or other professional services.

You are welcome to use our resources for their intended purposes. Please do so thoughtfully and in a way that respects other users, our content, and the integrity of our services.

2. How Our Content Is Created

Every piece of content we create begins with a human intention: to share useful ideas, encourage reflection, and help people find more quiet in their lives.

Some content may be developed, edited, summarised, or enhanced using artificial intelligence (AI) tools.

AI may assist with written content, article summaries, transcripts, audio narration, and other features across our platforms.

We use these tools to help make information clearer, more accessible, and easier to engage with. However, AI-generated or AI-assisted content may contain errors, omissions, inaccuracies, or interpretations that do not fully reflect the original material.

We aim to provide thoughtful and useful information, but we cannot guarantee that every resource will be complete, accurate, current, or suitable for every individual situation.

You remain responsible for evaluating information and deciding how to apply it.

3. Your Responsibility and Account Security

Some features of our website and apps may require an account or the submission of personal information.

Where you create an account, you agree to provide accurate information, keep your login credentials secure, and take reasonable steps to prevent unauthorised access.

You should notify us promptly if you become aware of unauthorised access to your account.

You must not use our platforms to engage in unlawful activity, misrepresent your identity, interfere with our services, compromise security, or misuse another person's information or account.

We may restrict, suspend, or terminate access where reasonably necessary because of suspected fraud, abuse, security risks, or a material breach of these terms, subject to applicable law.

You are responsible for activity carried out through your account to the extent permitted by law and taking into account circumstances beyond your reasonable control.

4. Our Website and Digital Resources

Our website provides educational articles, free resources, ebooks, digital guides, exercises, and other materials intended to support personal growth and mental well-being.

Content may be updated, corrected, expanded, reorganised, or removed as our knowledge and services develop.

Although we make reasonable efforts to provide useful and reliable information, we do not guarantee that every page, link, resource, or feature will always be available, error-free, or up to date.

Unless expressly stated otherwise, website content is provided for general informational and educational purposes.

5. Our Audio App

The Creating Quiet Audio App provides audio resources intended to make our written content more accessible. These include audio summaries of articles and accompanying transcripts or related materials where available.

Please understand that:

• Audio summaries are shortened versions of source materials and may omit examples, qualifications, or other details.

• AI-assisted narration, summaries, or transcripts may contain errors or differ from the original written content.

• Audio content is not necessarily a word-for-word reproduction of the corresponding article.

• Access to particular resources or features may depend on the availability and access conditions presented within the app.

• Features, content, and availability may change as the service develops, subject to applicable contractual and statutory rights.

If a distinction or detail in the original article is important to you, consult the complete source material rather than relying solely on its audio summary.

You are responsible for using audio content safely. Do not listen in circumstances where it could distract you from driving, operating machinery, or another activity that requires your full attention.

Audio resources are educational tools. They are not personalised therapy, professional counselling, or emergency support.

6. Our Ambassador App and Referral Programme

The Creating Quiet Ambassador App supports participants in our ambassador programme, which allows approved ambassadors to promote Creating Quiet and potentially earn rewards for qualifying referrals.

Applications are reviewed individually. Submitting an application does not guarantee acceptance or an invitation to participate.

The programme may offer rewards for approved newsletter subscribers, referred ambassadors, leaderboard performance, and other qualifying activities. The applicable rates, eligibility conditions, reward calculations, and payment arrangements are those communicated in the current programme rules.

Published reward examples may include €0.25 per approved newsletter subscriber, €5 per referred ambassador, and a monthly bonus pool for leading participants. These examples are not a guarantee of earnings, and programme details may change in accordance with the applicable rules and law.

Ambassador responsibilities

By participating in the programme, you agree to:

• Promote Creating Quiet honestly and accurately.

• Use your assigned referral links and promotional materials only for legitimate purposes.

• Avoid misleading claims about our products, services, or potential results.

• Avoid fake, duplicate, incentivised, or otherwise prohibited referrals.

• Avoid spam, deceptive advertising, impersonation, and other prohibited promotional practices.

• Respect applicable advertising, consumer-protection, privacy, and marketing laws.

• Clearly disclose your relationship with Creating Quiet when required by applicable law or advertising rules.

You must not promise guaranteed mental-health outcomes, guaranteed earnings, or other results that Creating Quiet has not expressly authorised you to claim.

Referral verification and rewards

Referrals may be reviewed to determine whether they meet the programme's eligibility requirements. Confirmed email addresses and qualifying reader engagement may form part of that assessment.

Duplicate, incomplete, fraudulent, or otherwise ineligible referrals may be rejected under the applicable programme rules.

Displayed balances and referral statistics may be subject to verification and correction. Rewards are payable only when the relevant eligibility and payment conditions have been met.

Payout timing, payment methods, minimum thresholds, and any additional reward conditions are governed by the current programme rules. The programme may change its payment methods or processes as it develops.

Where permitted by the programme rules and applicable law, Creating Quiet may investigate suspicious activity, correct erroneous credits, withhold disputed rewards while an investigation takes place, or reverse rewards that were improperly credited.

No guarantee of income

Participation in the ambassador programme does not guarantee subscribers, referrals, sales, commissions, rewards, or a particular level of income.

Your results depend on factors including your promotional activity, audience, referral quality, and compliance with the programme rules.

Ambassadors are responsible for determining and fulfilling any personal tax, reporting, or other legal obligations arising from their participation.

Independent participation

Unless separately agreed in writing, participation in the ambassador programme does not establish an employment relationship, partnership, joint venture, or agency relationship with Creating Quiet.

You may not enter into contracts, make commitments, incur obligations, or represent yourself as authorised to act on behalf of Creating Quiet.

Access to the Ambassador App is intended for programme-related activities and remains subject to these terms and any additional programme rules.

7. Intellectual Property and Permitted Use

Unless otherwise stated, content published through Creating Quiet belongs to Creating Quiet or is used with permission from the relevant rights holder.

This includes, where applicable:

• Articles, ebooks, guides, and educational materials.

• Audio summaries, recordings, narration, and transcripts.

• Exercises, frameworks, and original written resources.

• Branding, logos, graphics, and promotional materials.

• Website and app content, design elements, and other original creative assets.

These materials may be protected by copyright, trademark, and other intellectual property laws.

You may access and use our content for personal, non-commercial purposes, or for other purposes expressly authorised by Creating Quiet.

You may not reproduce, republish, redistribute, sell, commercially exploit, modify, or present our content as your own without permission, except where permitted by applicable law.

Ambassadors may use specifically authorised promotional materials in accordance with the ambassador programme rules. This permission does not transfer ownership of those materials or grant unrestricted rights to use our brand.

Nothing in these terms transfers ownership of Creating Quiet's intellectual property to you.

8. Mental-Wellness Disclaimer

Creating Quiet is designed to support education, reflection, and everyday mental well-being.

All articles, exercises, ebooks, audio content, summaries, recommendations, and other resources available through our platforms are provided for general informational and educational purposes only.

They are not medical advice, psychological or psychiatric treatment, diagnosis, professional counselling, or a substitute for care from a qualified professional.

Using our platforms does not establish a therapist-client, doctor-patient, or other professional care relationship between you and Creating Quiet.

Everyone's circumstances are different. A technique that helps one person may not help another. Some topics or exercises may also feel uncomfortable or unsuitable for certain individuals.

You should use your own judgment when deciding whether to apply a particular technique or recommendation.

If you experience persistent distress, significant mental or physical health difficulties, or symptoms that concern you, seek guidance from an appropriately qualified healthcare professional.

Our platforms are not designed for crisis intervention. If you are in immediate danger or experiencing a mental-health emergency, contact your local emergency services or an appropriate crisis support service.

9. Ebooks, Paid Products, and Results

Our ebooks, digital guides, audio resources, and other paid products are intended to provide practical information and support personal development.

Purchasing or using these resources does not guarantee any particular personal, emotional, professional, financial, or health-related outcome.

Results vary according to individual circumstances, needs, interpretation, and application.

Our products do not replace professional advice, assessment, or treatment.

Before making a purchase, review the product description, price, access conditions, and applicable purchase terms.

Refunds, withdrawal rights, digital-content delivery, and other consumer rights are governed by the applicable purchase conditions and mandatory law. Nothing in these terms removes statutory rights that cannot lawfully be excluded.

10. Privacy and Personal Information

We recognise the importance of protecting personal information.

Information collected through our website and apps is handled in accordance with our applicable Privacy Policy and any additional privacy notices presented for particular services.

Depending on the platform and features you use, information may be processed to provide access to resources, manage accounts, administer the ambassador programme, track referrals, process eligible rewards, maintain security, or operate and improve our services.

Please consult our Privacy Policy for further information about the personal data we collect, the purposes and legal bases for processing, data sharing, retention, and your rights.

Our Privacy Policy is available at:

https://creatingquiet.com/privacy-policy

These terms do not replace the Privacy Policy or any consent required by applicable data-protection law. Where a particular feature involves additional data processing, the relevant privacy information should be reviewed before using that feature.

11. Availability, Maintenance, and Third-Party Services

We aim to provide a reliable experience across our website and apps, but we cannot guarantee uninterrupted availability or compatibility with every device, browser, or operating system.

We may maintain, update, improve, restrict, or discontinue features as our services develop. Any material changes will be handled in accordance with applicable law and relevant contractual or consumer rights.

Our platforms may also depend on third-party services, including hosting providers, payment services, email platforms, analytics tools, or other technology providers.

Third-party services may be subject to their own terms and privacy policies. We do not control every aspect of their operation and cannot guarantee their uninterrupted availability.

Nothing in this section excludes responsibility that applicable law requires us to accept.

12. Limitation of Liability

To the extent permitted by applicable law, Creating Quiet is not responsible for losses arising from the use of, or inability to use, our platforms or the general educational information they provide, where such losses result from circumstances for which we are not legally responsible.

This includes reliance on general recommendations, incomplete or inaccurate summaries, or decisions made without obtaining appropriate professional advice.

We do not guarantee particular results from our resources or services, nor do we guarantee earnings from participation in the ambassador programme.

Nothing in these terms excludes or limits liability for matters that cannot lawfully be excluded or limited, including any mandatory consumer rights or other non-excludable legal obligations.

These terms do not affect any rights or remedies available to you under applicable law.

13. External Links

Our platforms may contain links to third-party websites, tools, or services.

These links may be provided for convenience or to help you access additional information. External services are generally operated independently and may have their own terms, privacy policies, and conditions.

You should review the applicable terms before using an external service.

A link to an external service does not necessarily constitute an endorsement of all its content or practices.

14. Changes to These Terms

We may update these terms to reflect changes to our platforms, products, features, programme rules, business practices, or legal obligations.

The latest version will be made available through our website or the relevant platform.

Where required by law or contract, we will provide notice of material changes or obtain your agreement.

Updated terms will take effect in accordance with the applicable notice or effective date. Continued use of a service may indicate acceptance where legally permitted, but does not remove any rights you may have under applicable law.

15. Applicable Law and Disputes

These terms are subject to applicable law, including mandatory consumer-protection and data-protection rules.

Where Dutch law applies, these terms will be interpreted accordingly, without overriding any mandatory rights you may have under other applicable laws.

If you have a question or concern, we encourage you to contact Creating Quiet so that we can try to resolve the matter constructively.

Nothing in this section restricts your right to bring a claim before a court or other authority where applicable law permits or requires it.

16. Contact

For questions about these terms, our website, or our apps, please contact Creating Quiet through the contact details provided on our website.

Website: https://creatingquiet.com

Ambassador App: https://ambassador.creatingquiet.com/

Audio App: https://audio.creatingquiet.com/

For privacy-related questions or requests, please consult our Privacy Policy and the relevant contact details provided there.

In Short

Creating Quiet is here to provide thoughtful resources, practical tools, and supportive guidance for a calmer, clearer mind.

Use our platforms with intention. Respect the content, participate honestly, and take what helps you.

Our resources are here to guide and support you, not to replace your own judgment, professional care, or personal responsibility.

Creating Quiet

Simple ideas for a calmer, clearer mind.